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Community Member
July 26, 2026
Question

Roaming in southern Cyprus

  • July 26, 2026
  • 1 reply
  • 65 views

Hello. I have just arrived in paphos in Cyprus and have received a text message saying that i have just started using chargable services whilt roaming. I have 230GB data left on my account for this month and I thought I had free roaming in cyprus. What am i being charged for?

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    July 26, 2026

    Hi ​@GlenBridger,

     

    Thanks for getting in touch.

     

    We're sorry for any confusion. Cyprus is included in our inclusive roaming destinations, so you shouldn't be charged for using your UK allowance there. However, the text message you've received is a standard notification to let you know that chargeable services may be available while roaming.

     

    To avoid any unexpected charges, we'd recommend setting your bill cap to £0.00 before continuing to use your phone:

    • Log in to the iD Mobile app or your online account.
    • Go to Bills.
    • Select Manage Bill Cap.
    • Set your bill cap to £0.00.

     

    We'd also recommend manually connecting to one of our roaming partners in Cyprus:

    • Epic
    • Cyta
    • Primetel

     

    To do this:

    • Go to Settings > Mobile Network > Network Operators (wording may vary by device).
    • Turn Automatic network selection off.
    • Select one of the networks listed above.
    • Restart your phone after connecting.

     

    We hope this helps.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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