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Question

Roaming in Switzerland

  • June 30, 2026
  • 1 reply
  • 9 views

I want to get £35 add ons so I can use roaming in Switzerland, but I am unable to log in as my number and email are not accepted for some reason. Please advise what I can do.

1 reply

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • July 2, 2026

Hi ​@Lotus,

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

 

We'll speak to you there.

 

Thanks,

 

Gemma M

The iD Mobile Social Media Team