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New Contributor
May 21, 2026

Roaming,no connection, Portugal

  • May 21, 2026
  • 5 replies
  • 70 views

There is no internet via roaming 

    5 replies

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    May 21, 2026

    Hi ​@Atti,

     

    I’m sorry to hear you’re having an issue with roaming. We’re aware of the problem and are working to resolve it as quickly as possible. Our Service Status page will be updated with regular updates, so please check there for more info:

     

     

    I am truly sorry for any inconvenience that this has caused you. 

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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    AttiAuthor
    New Contributor
    May 21, 2026

    Back online around 4pm!💪😀 Thank you 

    New Contributor
    May 22, 2026

    I’m having the same issue in Portugal. Same problem today after it started working yesterday.

     

    im connected to MEO, I’ve disabled and re-enabled roaming. Still only working on wifi as of 17:45 today (22nd)

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    May 24, 2026

    Hi ​@Atti 

    Thank you for getting back to us, I am glad that this is now resolved.

    Thanks,
    Hosai

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    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    May 24, 2026

    Hi ​@Ajw28,

    Thank you for getting in touch with us, please accept my apologies for any inconvenience caused to you in relation to the roaming issues,
    Please could you try and connect to NOS.

    Thanks,
    Hosai

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