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Roaming not working

  • April 9, 2026
  • 3 replies
  • 19 views
S
New Contributor

Hi my roaming has just stopped working after 2/3 days and wont connect now.

      3 replies

      G
      New Contributor
      • Gnezzzz
      • New Contributor
      • April 9, 2026

      Same

      S
      New Contributor
      • S34amus
      • Author
      • New Contributor
      • April 9, 2026

      Just seems to be the data (Internet) rather than everything.

      Matthew T
      iD Mobile Employee
      Forum|alt.badge.img+24
      • Matthew T
      • iD Mobile Employee
      • April 9, 2026

      Hi ​@S34amus ​@Gnezzzz,

      We're aware that some customers are unable to use Mobile Data (4G/5G) abroad. Our team is working with our network partner, Three UK, to fix this as soon as possible.

      While we fix this, you can try switching your phone to Airplane mode for 60 seconds. Turn it back off after the 60 seconds are up, and your mobile data should reconnect.

      We're sorry for the disruption and thank you for your patience.

      For the latest updates, please visit our Service Status page for details.

      Thanks.

      iD Community Manager

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