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New Contributor
April 9, 2026

Roaming not working

  • April 9, 2026
  • 3 replies
  • 29 views

Hi my roaming has just stopped working after 2/3 days and wont connect now.

    3 replies

    New Contributor
    April 9, 2026

    Same

    S34amusAuthor
    New Contributor
    April 9, 2026

    Just seems to be the data (Internet) rather than everything.

    Matthew T
    iD Mobile Employee
    iD Mobile Employee
    April 9, 2026

    Hi ​@S34amus ​@Gnezzzz,

    We're aware that some customers are unable to use Mobile Data (4G/5G) abroad. Our team is working with our network partner, Three UK, to fix this as soon as possible.

    While we fix this, you can try switching your phone to Airplane mode for 60 seconds. Turn it back off after the 60 seconds are up, and your mobile data should reconnect.

    We're sorry for the disruption and thank you for your patience.

    For the latest updates, please visit our Service Status page for details.

    Thanks.

    iD Community Manager