I was recently on holiday in the Lake District, and when climbing Scafell Pike (in the rain) on Monday 6th October, I received a text roaming notification.
I have roaming disabled, and didn't make a call, so I am assuming there is no charge. But why was I roaming whilst in the UK?
Hello
Thank you for getting in touch.
Did the text specify where the roaming was for?
Natalie
The text follows;
Welcome to one of our Roam Free destinations! Use your minutes, texts, and data from your UK allowances, subject to our fair usage policy. Keep in mind that out of plan charges cost GBP0.10 per MB, GBP0.40 per minute, and GBP0.14 per text. To protect you from excessive charges, a GBP45.00 roaming data cap is in place. For more information on roaming, fair usage policy, inadvertent roaming, or how to set or amend your bill cap, visit idmobile.co.uk/roaming or dial +447482227777 free from your iD phone. For emergency services, simply dial 112 free of charge. Enjoy your trip!
+26But why was I roaming whilst in the UK?
Roaming simply means your device is connected to another network. As you’ve discovered, you don’t need to leave the UK to receive a signal from another network. You can roam on networks located in other countries, ships, and ferries within the UK too.
But as roaming is disabled on my account, surely I should just get no signal??
+26But as roaming is disabled on my account, surely I should just get no signal??
I’m not sure if someone would get no signal or if they would connect to a foreign network only to have no usable service.
+24Hi
It sounds like your phone connected to a ship/boat/cruise network or the next available network you could be connected to.
If you have been charged please let us know and we can investigate further.
Kash
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