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New Contributor
December 25, 2025
Solved

Roaming on Turkey with £20 add on not working

  • December 25, 2025
  • 3 replies
  • 157 views

I bought the add on day one after receiving the welcome to Turkey message. Connected to Turkcell and Vodafone TR.  Both show signal, but then I get an exclamation mark ❗ on the signal. 

 

I have a Google Pixel. I then followed the steps to fix it. Checked the APN. Reset network settings but to no avail. 

 

I still get no Internet even though it says it's connected. 

 

I've got 4 more days left.  I doubt it will connect. I think I need a refund. 

 

I roamed in Greece earlier this year and it worked perfectly. 

    Best answer by Hosai W

    Hi ​@Iancowley111 

    I am glad that you have managed to get the services working as Turk Telecom would have been the one I would suggest to you, there should not be any charges incurred if you do not use out of plan services.

    Regards, 
    Hosai

    3 replies

    New Contributor
    December 25, 2025

    I've found that the only network I can connect to is Turk Telecom. 

     

    Which is not on IDs provider list so I may be charged.  

    Hosai W
    iD Mobile Employee
    Hosai WAnswer
    iD Mobile Employee
    December 26, 2025

    Hi ​@Iancowley111 

    I am glad that you have managed to get the services working as Turk Telecom would have been the one I would suggest to you, there should not be any charges incurred if you do not use out of plan services.

    Regards, 
    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    December 27, 2025

    Hi ​@Iancowley111 

    I am glad that you have managed to get the services working as Turk Telecom would have been the one I would suggest to you, there should not be any charges incurred if you do not use out of plan services.

    Regards, 
    Hosai

     

    I answered my own question by trying every provider. Wasn't sure if I would be charged and after using Google maps for a bit I check my usage and it went down to 9.9gb. Checked again later and it went down again. 

     

    I read somewhere that ID was partnered with Turkcell and a one beginning with A so was wary of trying others in case I was charged. 

     

    So advice to people struggling with roaming in Turkey. Try Turk Telecom or the other providers to see which one sticks.