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Roaming query when island hopping?

  • January 20, 2026
  • 3 replies
  • 31 views
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New Contributor

I’m going to be island hopping whereby some destinations are included in my plan, and other are not? If I leave roaming on, but set my bill cap to £0.00, will this ensure that I don’t get any unexpected charges? I want to use my included data, on the islands that I can.  Thanks

Best answer by Lamiya C

Hi ​@neilcounter ,

 

Yes, that’s correct 
If you leave roaming on and set your bill cap to £0.00, this will stop any out-of-plan charges, so you won’t get unexpected costs on islands that aren’t included in your plan.

You’ll still be able to use your included data in destinations covered by your plan. In locations that aren’t included, data will simply stop once the cap is reached.

This is the best way to travel and stay protected from extra charges.

 

Lamiya

 

    3 replies

    Lamiya C
    iD Mobile Employee
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    • Lamiya C
    • iD Mobile Employee
    • Answer
    • January 20, 2026

    Hi ​@neilcounter ,

     

    Yes, that’s correct 
    If you leave roaming on and set your bill cap to £0.00, this will stop any out-of-plan charges, so you won’t get unexpected costs on islands that aren’t included in your plan.

    You’ll still be able to use your included data in destinations covered by your plan. In locations that aren’t included, data will simply stop once the cap is reached.

    This is the best way to travel and stay protected from extra charges.

     

    Lamiya

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    New Contributor
    • neilcounter
    • Author
    • New Contributor
    • January 20, 2026

    Hi ​@neilcounter ,

     

    Yes, that’s correct 
    If you leave roaming on and set your bill cap to £0.00, this will stop any out-of-plan charges, so you won’t get unexpected costs on islands that aren’t included in your plan.

    You’ll still be able to use your included data in destinations covered by your plan. In locations that aren’t included, data will simply stop once the cap is reached.

    This is the best way to travel and stay protected from extra charges.

     

    Lamiya

     

    Fabulous.  Thanks for the quick response.

    Neil

    Lamiya C
    iD Mobile Employee
    Forum|alt.badge.img+7
    • Lamiya C
    • iD Mobile Employee
    • January 20, 2026

    Hi ​@neilcounter ,

     

    You’re very welcome, Neil,

    If you need any further help, please don’t hesitate to get back in touch. Have a great day.

     

    Lamiya

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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