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New Contributor
May 5, 2026
Question

Roaming Usage

  • May 5, 2026
  • 4 replies
  • 149 views

I have an unlimited plan which, according to the Fair Use Policy, is capped when roaming to 30gb. How can I tell how much data I've used when roaming and potentially approaching this limit?

    4 replies

    MZone
    Platinum 
Contributor
    Platinum 
Contributor
    May 5, 2026

    You usually get a SMS when you are approaching your roaming limit. I suggest you set a spend cap of £0 to avoid any unwanted charges. Sometimes your phone can also hold this information under usage. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    iD Mobile Employee
    May 5, 2026

    Hi ​@Eejit,

     

    Thank you for your message.

     

    We will send you SMS alerts when you reach 80% and 100% of your 30GB roaming cap. While there is no dedicated live tracker in the app specifically for roaming, you can monitor overall usage via the iD Mobile App dashboard. I would also suggest you set your bill cap to £0.00 to avoid any unwanted charges. Sometimes your phone can also hold this information under usage.

     

    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    EejitAuthor
    New Contributor
    May 5, 2026

    The iD Mobile App was the first place I looked. Unless it's hidden away somewhere, the only information I am given is that I have Unlimited and that it will renew in 4 days. I've looked everywhere else in the app. I've set my bill cap to £0.00 as suggested.

    iD Mobile Employee
    May 6, 2026

    Hi ​@Eejit.

     

    Thanks for checking this and for the information provided.

     

    Please contact us directly via Live Chat so we can review your account and check exactly how much data you have remaining for roaming, as well as confirm your current usage and settings.

     

    You can reach us here: https://www.idmobile.co.uk/live-chat.

     

    Once we’ve accessed your account, we’ll be able to give you a clear update.

     

    Thanks,

    Marquerita

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.