Roaming Usage

You usually get a SMS when you are approaching your roaming limit. I suggest you set a spend cap of £0 to avoid any unwanted charges. Sometimes your phone can also hold this information under usage. 

Hi ​@Eejit,

Thank you for your message.

We will send you SMS alerts when you reach 80% and 100% of your 30GB roaming cap. While there is no dedicated live tracker in the app specifically for roaming, you can monitor overall usage via the iD Mobile App dashboard. I would also suggest you set your bill cap to £0.00 to avoid any unwanted charges. Sometimes your phone can also hold this information under usage.

Thanks.

The iD Mobile App was the first place I looked. Unless it's hidden away somewhere, the only information I am given is that I have Unlimited and that it will renew in 4 days. I've looked everywhere else in the app. I've set my bill cap to £0.00 as suggested.

Hi ​@Eejit.

Thanks for checking this and for the information provided.

Please contact us directly via Live Chat so we can review your account and check exactly how much data you have remaining for roaming, as well as confirm your current usage and settings.

You can reach us here: https://www.idmobile.co.uk/live-chat.

Once we’ve accessed your account, we’ll be able to give you a clear update.

Thanks,

Marquerita

The iD Mobile Team