Hi ​@Erdogan,

I am sorry you are having trouble getting your mobile data working while you are in Austria. Please try the following:

• Make sure Mobile Data and Data Roaming are switched on.
• Turn Airplane Mode on for around 30 seconds, then switch it off.
• Restart your phone.
• Go to your Network Selection/Network Operators settings, turn off automatic selection and try selecting an available network manually.

If this does not work, try a Network Settings Reset, then restart your phone and test the data again.

If you are still unable to use mobile data after trying these steps, please contact us via Live Chat so the team can check that roaming is correctly enabled on your account and investigate further.

Live Chat: https://www.idmobile.co.uk/live-chat 

Thanks,

Tashnieka
The iD Mobile Team