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run over roaming data

  • December 15, 2025
  • 1 reply
  • 36 views
K
Community Member

I am currently abroad and gone over 30GB roaming data. Could you tell me when this reset or could i buy an extra data please?

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • December 15, 2025

    Hi ​@kapczynski.lukasz 

     

    I’m really sorry to hear that you’ve been having issues with your data while roaming.

     

    Your data allowance refreshes on the same day your bill is issued. If you want to go over your limit, you can either purchase a roaming add-on for certain countries or increase your bill through your iD Mobile app or online account.

     

    You can find more information about roaming add-ons here:

    https://www.idmobile.co.uk/help-and-advice/add-ons

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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