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New Contributor
MrGallyer
New Contributor
September 11, 2026

set up pin for answer phone message abroad (france)

Please can someone assist by allowing me to set up a pin for answer phone message whilst I’m abroad (france)

    3 replies

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    September 15, 2026

    Hi ​@MrGallyer,

     

    I'm sorry, but voicemail PINs can't be set up or changed while you're outside of the UK.

     

    Unfortunately, this would have needed to be configured before travelling, so you'll need to wait until you're back in the UK to set up or amend your voicemail PIN.

     

    I appreciate this isn't the answer you were hoping for, especially while you're in France.

     

    Regards,

     

    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    MrGallyerAuthor
    New Contributor
    September 15, 2026

    Ok.  That’s a shame and frustrating, but thanks for coming back to me.  

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    September 17, 2026

    Hi ​@MrGallyer,

     

    I am truly sorry for any inconvenience that this may have caused, and I completely understand why you'd feel frustrated.

     

    If there's anything else we can help with, or if you have any other questions in the future, please don't hesitate to let us know.

     

    Regards,

     

    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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