I am not receiving text messages whilst travelling in Spain. I have tried all the recommended fixes - data roaming is activated on my phone and account, restarted my phone etc. Any ideas please? Thanks
Question
texts not being received abroad
+10Hi
We're sorry to hear that you're unable to receive text messages whilst travelling in Spain, especially as you've already tried the recommended troubleshooting steps.
As further investigation may be required, please contact us via Live Chat or send us a direct message through our social media platforms. A member of the team will be able to review your account and roaming services in more detail to identify what may be causing the issue.
We apologise for the inconvenience caused and hope to get this resolved for you as quickly as possible.
Owethu
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