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TP-Link M7350 4G Portable Travel Wi-Fi router - no internet access abroad.

  • March 24, 2026
  • 1 reply
  • 8 views
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I use the above moblie MiFi router with an ID Mobile SIM which works perfectly well in the UK.  Its ability to connect to a network where a mobile phone fails is remarkable!  Anyway,  on a recent trip to France the SIM would not provide an internet connection despite the unit being configured for roaming.  My wife and I have the exact same SIM in our mobiles and network roaming on the same trip worked no problem (as it always has done). We tried just about everything to get it to work but to no avail.  Any suggestions for the cause of this problem or, even better, a workable solution if one exists. 

Andy.

    1 reply

    iD Support
    iD Mobile Employee

    Hi ​@AndyMc 

     

    Thank you for getting in touch, and I’m sorry to hear that your MiFi device did not work while roaming in France, especially as your mobile SIMs worked without any issues. I understand how frustrating this must have been.

     

    I would like to clarify that iD Mobile SIMs are designed primarily for use in mobile phones, and while they can work in some MiFi routers, compatibility is not guaranteed in all devices or roaming environments. This is likely why your SIM worked correctly in your wife’s mobile handset, but not in the MiFi router while abroad.

     

    For future travel, we would recommend using the SIM directly in a mobile handset where possible, as this will provide the most reliable roaming experience.

     

    Thank you,

     

    Zandile M

    The iD Mobile Team 

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