Hi ​@Wade74 


As Egypt isn’t included in iD Mobile Roaming you will incur charges.

If you wish to use your phone in Egypt then use your internet search engine and search ‘best SIM deal when visiting Egypt’ which will give you the options available to choose from and the networks you can connect to during your visit.

Once back in the UK, delete/remove the travel SIM and reinstate your iD Mobile SIM.

If you wish to use your iD Mobile Sim in Egypt you can find the roaming data add-ons and other charges here:-
https://www.idmobile.co.uk/help-and-support/roaming

To avoid any unexpected charges keep your Bill Cap on £0 to avoid out of plan charges. 

• Open the iD Mobile app or login online
• Go to My Services
• Select Bill Cap
• Increase the bill cap amount
• Save the changes

Hope this helps x


 

Hi ​@Wade74,

Egypt is in iD Mobile’s Roam Beyond zone, which means your UK allowance won’t work there. It’s also important to note that the available add-ons are data-only.

While these are suitable for things like maps or browsing, they don’t include calls or texts. Any standard calls or SMS will be charged separately at out-of-plan rates.

How the Roam Beyond add-ons work:

• You can purchase a data-only bundle via the iD Mobile app or your online account.
• The add-on starts immediately upon purchase and lasts for a fixed duration.
• Once it expires, you’ll need to buy another add-on or you’ll be charged standard roaming rates (if your bill cap allows this).
• Your regular UK allowance (minutes and texts) is not included while in Egypt

How to check if you have a bill cap in place:

To view or change your bill cap, log in to the iD Mobile app or your online account, go to the Bills section, and select Manage bill cap.

You can adjust this using the slider or by entering an amount (between £0 and up to £75.00, depending on your account type).

Add-on options:

Standard roaming charges (without an add-on):

The table below displays how much you’ll be charged for any minutes, texts or data that you use.

* Price per minute.

** Price per message / text.

*** Data is charged or deducted in one kilobyte (KB) increments and any part KB used will be rounded up to the nearest KB.

For more information, you can visit: https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges. 

Tip:
Depending on how long you’re staying, it may be more cost-effective to get a local SIM in Egypt. Since the bundles last a maximum of 10 days, you may need to purchase multiple add-ons, which can become expensive.

If you have any further questions, feel free to let us know or pop us a message on live chat - https://www.idmobile.co.uk/live-chat - we are more than happy to answer any further questions you may have.

Regards,

Gemma M

The iD Mobile Social Media Team