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unlimited plan and roaming

  • April 17, 2026
  • 5 replies
  • 73 views
S
Community Member


If my plan has unlimited data calls and texts, is this still unlimited in Germany?

it’s not clear on website and just says 30gb fair usage.

thanks 

Best answer by Owethu M

Hi ​@suzyblue5,

 

I can see why that’s confusing the wording on this isn’t very clear, so I’ll break it down properly.

 

Using your plan in Germany (Roam Free destination)

Germany is included in iD Mobile’s Roam Free destinations, so:

  • Your minutes and texts remain unlimited (as per your UK plan)
  • You can use them just like you would in the UK

Owethu

    5 replies

    Owethu M
    iD Mobile Employee
    Forum|alt.badge.img+10
    • Owethu M
    • iD Mobile Employee
    • Answer
    • April 17, 2026

    Hi ​@suzyblue5,

     

    I can see why that’s confusing the wording on this isn’t very clear, so I’ll break it down properly.

     

    Using your plan in Germany (Roam Free destination)

    Germany is included in iD Mobile’s Roam Free destinations, so:

    • Your minutes and texts remain unlimited (as per your UK plan)
    • You can use them just like you would in the UK

    Owethu

    T
    New Contributor
    • topov1309
    • New Contributor
    • June 6, 2026

    Hello,

    I am an unlimited data/text/calls plan in country of residence UK

    Will be travelling to Gran Canaria next week - do i have roaming?

    Is it unlimited on data/calls/txt whilst in Gran Canaria?

    The website as stated by others is confusing me as well.

    Hopefully someone will clarify

    Pete

    M
    iD Mobile Employee
    Forum|alt.badge.img+7
    • Michael Z
    • iD Mobile Employee
    • June 7, 2026

    Hi ​@topov1309 

     

    Gran Canaria is one of the islands in Spain, so you will be able to roam as if you were in the UK, using your standard allowances.

    I would recommend setting your bill cap to £0 before you travel to avoid any unexpected charges while roaming.

     

    -Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    T
    New Contributor
    • topov1309
    • New Contributor
    • June 8, 2026

    Thanks Michael,

    so as I am on unlimited everything then no problems 🤞

    M
    iD Mobile Employee
    Forum|alt.badge.img+7
    • Michael Z
    • iD Mobile Employee
    • June 8, 2026

    Hi ​@topov1309 

     

    That is correct. You will roam with no issues.

     

    -Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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