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Question

using data roaming abroad

  • May 12, 2026
  • 1 reply
  • 10 views
S
Community Member

I've purchased a data roaming add on for 5 days in Turkey but I'm struggling to enable it on my phone. I've tried resetting the network settings, restarting my phone, turning flight mode on and back off... I'm worried I've spent £20 on something I'm not going to get any use from. Any help would be much appreciated 

 

    1 reply

    M
    iD Mobile Employee
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    • Michael Z
    • iD Mobile Employee
    • May 12, 2026

    Hi ​@Single Cat Parent 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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