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BridgeGap
Community Member
July 21, 2026
Solved

using mobile in Uganda

  • July 21, 2026
  • 2 replies
  • 22 views

I’m going to Uganda for 11 days. I have an all inclusive deal on my phone. Unlimited phone, text and mobile data. Do I need to purchase further services 

    Best answer by Michael Z

    Hi ​@BridgeGap ,

     

    Thank you for your message.

    Kindly note that Uganda isn't included in our 50 inclusive EU roaming destinations. This means you won't be able to use your UK plan allowances while roaming in Uganda.

    If you'd like to use mobile data while you're there, you can purchase a Roaming Beyond Data Bundle through the iD Mobile app.

    The available data bundles are:

    Data Allowance    Duration    Price
    2 GB    1 day    £5
    10 GB    5 days    £20
    20 GB    10 days    £35

    Please note that these bundles cover data only. They don't include calls or text messages. Any calls or texts made while roaming in Uganda will be charged separately and will be taken from your bill cap.

     

    -Michael Z

    2 replies

    Geluk
    Silver Contributor
    Geluk
    Silver Contributor
    July 21, 2026

    Use your fingers to find answer on id’s website, NOT HERE!

    https://www.idmobile.co.uk/help-and-support/roaming

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    iD Mobile Employee
    Michael ZAnswer
    iD Mobile Employee
    July 21, 2026

    Hi ​@BridgeGap ,

     

    Thank you for your message.

    Kindly note that Uganda isn't included in our 50 inclusive EU roaming destinations. This means you won't be able to use your UK plan allowances while roaming in Uganda.

    If you'd like to use mobile data while you're there, you can purchase a Roaming Beyond Data Bundle through the iD Mobile app.

    The available data bundles are:

    Data Allowance    Duration    Price
    2 GB    1 day    £5
    10 GB    5 days    £20
    20 GB    10 days    £35

    Please note that these bundles cover data only. They don't include calls or text messages. Any calls or texts made while roaming in Uganda will be charged separately and will be taken from your bill cap.

     

    -Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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