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using my ID mobile in turkey

  • September 12, 2024
  • 3 replies
  • 225 views

Hi all, I travel to turkey next week and was wondering what the charges are for using my mobile there? And do I have to activate roaming on my id mobile app?

thanks

connor

Best answer by andewhite

harryjohn335 wrote:

Hey there @

As you’ve mentioned, we don’t have a general customer service email or phone number to contact us, however, we have numerous ways in which you can.

Kindly contact on this number 07380949875 tell your problem. They will assist you further okay.

Sounds like a scam, @ConnorWilson - iD Mobile do not have a call centre for customer support. 

It’ll be expensive to use your iD Mobile SIM in Turkey. 

 

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3 replies

andewhite
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Contributor
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  • Platinum 
Contributor
  • 12039 replies
  • Answer
  • September 12, 2024
harryjohn335 wrote:

Hey there @

As you’ve mentioned, we don’t have a general customer service email or phone number to contact us, however, we have numerous ways in which you can.

Kindly contact on this number 07380949875 tell your problem. They will assist you further okay.

Sounds like a scam, @ConnorWilson - iD Mobile do not have a call centre for customer support. 

It’ll be expensive to use your iD Mobile SIM in Turkey. 

 


ralph1942
New
 Contributor
  • New
 Contributor
  • 1 reply
  • January 24, 2025

So roaming isnt aloud in Turkey, why not?

data should be allowed to be used for free!


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  • iD Mobile Employee
  • 1854 replies
  • January 24, 2025

Hi ​@ralph1942 

 

Thank you for posting. 

 

Our customers are able to roam in Turkey but the service would be chargeable unless an add on is purchased. 

More information is available to view here

 

Thanks, 

 

Nat