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October 28, 2025
Question

very slow or no data in Barcelona

  • October 28, 2025
  • 15 replies
  • 148 views

ID what's going on????

 

Shows attached to 5G towers .... But drops left right and centre. 

Coming from the airport last night I had to hit spot if No3 son EE network …

 

Need and answer today else breach of contract on your part…

 

And this helps service is useless 

    15 replies

    WelshPaul
    Platinum 
Contributor
    Platinum 
Contributor
    October 31, 2025

    You’re posting on a public forum accessible to everyone. Reputable businesses and certainly major telecommunications companies wouldn’t use Gmail for email communications.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    June 3, 2026

    Well I don't know what is happening but after 7 months of the first post I have exactly the same problem, ride from UK all France to Barcelona,and only here I don't have data, I have normal 2g data 0, I already try all other networks manually nothing works…

    And I need my data to be able to have map to my ride. 

    If is not sorted till tomorrow we'll. One more costumer leaving 

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    June 4, 2026

    Hi ​@Empir3,

     

    We're sorry to hear you're still experiencing issues with your data in Spain.

     

    Please make sure that you're connected to one of iD Mobile's roaming partners in Spain:

    • Movistar
    • Yoigo

     

    We'd recommend manually selecting each network and testing your data connection after connecting.

     

    You should also check that:

    • Data Roaming is enabled
    • Mobile Data is enabled
    • Airplane Mode has been turned on for 30 seconds and then back off
    • The phone has been restarted after changing networks

     

    If you're showing signal and can access basic services but mobile data isn't working, it may be that the device hasn't properly registered for data services on the roaming network.

     

    We appreciate that having data available for navigation is important, especially while travelling. If the issue continues after trying both Movistar and Yoigo, please contact our Live Chat team so they can investigate further. You can reach them here: https://www.idmobile.co.uk/live-chat 

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    June 4, 2026

    Gemma 

    Thank you for the hints, but before I even leave the comment I tried everything, I even had manual settings for the network, since I know a bit of mobile network ... 

    By the way for the future day to other customers to select  manually Vodafone in Barcelona since is the only network is working on this area

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    June 4, 2026

    Hi ​@Empir3,

     

    Thanks for your response. 

     

    We're glad to hear you've managed to get connected, and we appreciate you sharing your findings. Information like this can be helpful for other customers who may experience similar issues while travelling.

     

    We hope the rest of your trip goes smoothly.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.