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New Contributor
May 4, 2026
Question

what counts as data for Roam Beyond addons? ,

  • May 4, 2026
  • 6 replies
  • 38 views

I am going to Indonesia and China

 

What happens to a roam beyond arson when changing countries?

 

since texts are excluded from roam beyond adding, how is whatsapp treated? how is messenger treated? 

    6 replies

    iD Mobile Employee
    May 4, 2026

    Hi ​@mayoroftavullia,

     

    The Roam Beyond data add-on allows you to use data in countries outside of our 50 inclusive EU roaming destinations. You will need to purchase the relevant add-on for the country you are visiting.

    Apps such as WhatsApp and Messenger use data, so they will work as normal once the Roam Beyond data add-on has been activated.

     

    -Michael Z

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    New Contributor
    May 4, 2026

    thanks

     

    I also learned that a roam beyond add-on is good in only one country, so travellers visiting more than one country need to buy new add-ons as they move from country to country 

    iD Mobile Employee
    May 4, 2026

    Hi ​@mayoroftavullia 

     

    That’s correct. If you are visiting more than one country and they are not included within our roaming zones, you will need to purchase a separate add-on for each country you visit.

     

    Michael Z

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    New Contributor
    May 4, 2026

    it’s also true that activity on whatsapp and messenger counts as data, rather than text, according to your colleagues in help service 

     

    that will be convenient 

    MZone
    Platinum 
Contributor
    Platinum 
Contributor
    May 5, 2026

    it’s also true that activity on whatsapp and messenger counts as data, rather than text, according to your colleagues in help service 

     

    that will be convenient 

    That’s because WhatsApp and messenger use data to send the messages rather than using SMS. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    May 6, 2026

    Hi ​@mayoroftavullia,

     

    We can confirm that WhatsApp would work with roam beyond data, and if you are referring to Facebook Messenger, then yes, that will also work with roam-beyond data. Anything that requires normal data will work, if it requires minutes or counts as a text, it is not included, such as iMessage or SMSing. 

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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