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New Contributor
December 6, 2025
Question

why does my roaming keep stopping despite being on unlimited plan

  • December 6, 2025
  • 3 replies
  • 53 views

Has anyone else had this problem?

    3 replies

    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    December 6, 2025

    Hi ​@Fruit 

     

    What would you like to be assisted with?

     

    Lamiya

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    FruitAuthor
    New Contributor
    December 6, 2025

    I’d like my data roaming to work like it should. It works briefly each day then stops, like it’s been capped, but I have unlimited data contract

    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    December 8, 2025

    Hi ​@Fruit ,

     

    , I’m really sorry to hear you’re having issues with your data roaming. Even on an unlimited plan, iD Mobile has a roaming fair-usage limit (up to 30GB), and roaming can also be affected if settings or network selection aren’t quite right.

    Quick things to check:
    • Make sure Data Roaming is switched ON
    • Turn Airplane Mode off and restart your phone
    • Try manually selecting a network in your phone settings
    • Check your APN is set to:
    APN: id | Name: iD

    Lamiya

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.