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Question

why does my roaming keep stopping despite being on unlimited plan

  • December 6, 2025
  • 3 replies
  • 32 views
F
New Contributor

Has anyone else had this problem?

    3 replies

    Lamiya C
    iD Mobile Employee
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    • Lamiya C
    • iD Mobile Employee
    • December 6, 2025

    Hi ​@Fruit 

     

    What would you like to be assisted with?

     

    Lamiya

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    F
    New Contributor
    • Fruit
    • Author
    • New Contributor
    • December 6, 2025

    I’d like my data roaming to work like it should. It works briefly each day then stops, like it’s been capped, but I have unlimited data contract

    Lamiya C
    iD Mobile Employee
    Forum|alt.badge.img+9
    • Lamiya C
    • iD Mobile Employee
    • December 8, 2025

    Hi ​@Fruit ,

     

    , I’m really sorry to hear you’re having issues with your data roaming. Even on an unlimited plan, iD Mobile has a roaming fair-usage limit (up to 30GB), and roaming can also be affected if settings or network selection aren’t quite right.

    Quick things to check:
    • Make sure Data Roaming is switched ON
    • Turn Airplane Mode off and restart your phone
    • Try manually selecting a network in your phone settings
    • Check your APN is set to:
    APN: id | Name: iD

    Lamiya

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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