why does my roaming keep stopping despite being on unlimited plan | iD Mobile Community
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Question

why does my roaming keep stopping despite being on unlimited plan

  • December 6, 2025
  • 3 replies
  • 17 views

Has anyone else had this problem?

3 replies

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  • iD Mobile Employee
  • December 6, 2025

Hi ​@Fruit 

 

What would you like to be assisted with?

 

Lamiya


  • Author
  • New Contributor
  • December 6, 2025

I’d like my data roaming to work like it should. It works briefly each day then stops, like it’s been capped, but I have unlimited data contract


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  • iD Mobile Employee
  • December 8, 2025

Hi ​@Fruit ,

 

, I’m really sorry to hear you’re having issues with your data roaming. Even on an unlimited plan, iD Mobile has a roaming fair-usage limit (up to 30GB), and roaming can also be affected if settings or network selection aren’t quite right.

Quick things to check:
• Make sure Data Roaming is switched ON
• Turn Airplane Mode off and restart your phone
• Try manually selecting a network in your phone settings
• Check your APN is set to:
APN: id | Name: iD

Lamiya