Skip to main content
Community Member
Toyazani
Community Member
Oct 27, 2026 6:11 AM UTC

Bad customer service

Are you telling me that you expect other users who better things to do to do your work of sorting g out my issues. This is ridiculous. 

You need to change your customer service. Policy. I can't wait to end this contract. If there is one thing I know. I am a very patient person. To think I was going g to sign my children on your network.

 

Even posting a write up doesnt work

 

 

 

 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    Oct 28, 2026 5:36 PM UTC

    Hi ​@Toyazani,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement