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Question

Cancel monthly payment

  • May 28, 2026
  • 1 reply
  • 8 views
1
Community Member

Can I speak to a Human, because my daughter is not paying her ID mobile bill I didn't realise until dept collectors found my address because I set it up I'm responsible she was paying it, I've got her mobile but she has all the information and wont speak to me and I set up the phone plan when she was 16yrs, I need to speak to a person as ID will eventually let me put her number in but that's it!!! 

    1 reply

    M
    iD Mobile Employee
    Forum|alt.badge.img+6
    • Michael Z
    • iD Mobile Employee
    • May 28, 2026

    Hi ​@1234southbridgr 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

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