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Question

Cancel - website in circles

  • July 18, 2026
  • 1 reply
  • 10 views

  • Community Member

I am trying to cancel but the website sends me round in circles and I have already wasted half an hour. I just want to cancel. How do I do this?

1 reply

Hosai W
iD Mobile Employee
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  • iD Mobile Employee
  • July 19, 2026

HI ​@tonx 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai