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brianbarrs111
New Contributor
August 27, 2026
Question

cannot connect to my active account

  • August 27, 2026
  • 1 reply
  • 12 views

Every time I try to enter my account it says it is out of date and cannot be used. I keep RE REGISTERING but at the end says account is closed. CAN AN AGENT PLEASE SORT THIS OR WILL LEAVE ID

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    September 15, 2026

    Hi ​@brianbarrs111,

     

    Apologies for the delayed response, however could you let us know whether you still require assistance with this?
     
    We look forward to hearing from you.
     
    Regards,
     
    Gemma M
    The iD Mobile Social Media Team

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