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Royc
New Contributor
Royc
New Contributor
Dec 26, 2025 9:54 AM UTC
Question

cant get pac code

I cant get my pac code as it says it has running a problem. Can I get a reply for help please?

    1 reply

    Lamiya C
    iD Mobile Employee
    Lamiya C
    iD Mobile Employee
    Dec 26, 2025 11:03 AM UTC

    Hi ​@Royc ,

     

    Thanks for reaching out! If you're seeing an error when trying to get your PAC code, we're here to help.

    Please try requesting your PAC code by texting PAC to 65075 from your iD Mobile number. It’s free and usually works instantly. If that doesn't work or you're still seeing an error, you can also request it through the iD Mobile app or website when the issue is resolved.

    If the problem continues, feel free to contact our Live Chat team for help:
     www.idmobile.co.uk/live-chat

    Lamiya

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