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Question

Changing to different provider, whats left to pay

  • May 28, 2025
  • 1 reply
  • 36 views

So I’m looking at moving away from ID mobile (nothing wrong with the service though) - i had an email saying if i cancel after 27/05 there’s no cancellation fee, but i’d be looking to transfer my phone number over with me. I know i need a PAC code, but i was wondering what i would be charged on my next bill if im not using the full month, if the month just gone was my last contracted month, or if this next month is.

I basically want to know whether or not ive still got another full bill to pay or not, and i can’t seem to find a straight answer anywhere and the chatbot isnt much help as it just directs me to get a PAC code, which i know i need, but i would like to know what bill I’d be facing when i move before i do it.

Any help figuring this out is much appreciated.

1 reply

Siân
iD Mobile Employee
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  • iD Mobile Employee
  • 1380 replies
  • May 28, 2025

Hi ​@ScopezR  do you have the iD app? If you tap plan, then leave iD you will be able to view the information you need

I hope this helps.