closed account in credit - how do i get the money back?

My account closed and I moved to a monthly contract elsewhere. I’m not against the idea of moving back when a good sim only deal is available.

but my account closed in credit and I’ve not had the credit paid to me. How long will this take?

iD Mobile Employee

Hi @Aniorise ,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Kwanele

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

1 reply