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  • June 22, 2026
  • 1 reply
  • 4 views
R
Community Member

I hope someone reads this from the powers to be. I have send proof of purchase and all the relevent photos for the free tablet. 5 times! "You are missing some information". 5 times i have resent. Absolutely no intention of receiving a free tablet. You make it as difficult as possible to get one. I truly wish i hadn't signed up for this contract now. Furious is an understatement right now. Stick your free tablet. I,m done!

    1 reply

    Gemma M
    iD Mobile Employee
    Forum|alt.badge.img+12
    • Gemma M
    • iD Mobile Employee
    • June 23, 2026

    Hi ​@RikBryan,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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