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Community Member
December 15, 2025
Question

Contract ending

  • December 15, 2025
  • 1 reply
  • 867 views

Is it possible to find out when my contract will end?

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    December 15, 2025

    Hi ​@Vbyas 

     

    Here are ways to view your plan end date:

     

    Using the App or Website

    • Open the iD Mobile app or go to my.idmobile.co.uk
    • Log in to your account.
    • Go to the Plan section.
    • Tap or click on Contract details to see your start date, duration, and end date.

    Other Methods

    • Text: From your iD Mobile number, text INFO to 85075. You’ll receive your contract info.
    • Email/Post: Check for end-of-contract notifications (ECNs) from iD Mobile, usually sent 10–40 days before your contract ends.
    • Support: If you can’t access your account, call iD Mobile or use their Live Chat for help.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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