Hi ​@Allypieman12,

Thank you for your message.

It’s great to hear you’ve both enjoyed your time with iD Mobile, and we’d absolutely like the opportunity to keep you with us.

We do have access to a range of offers and incentives for customers nearing the end of their contracts, which may include improved tariffs or tailored deals depending on your usage and eligibility. These aren’t always visible online, so it’s best to speak directly with our Sales Team, who can check the most suitable options for both of you.

You can contact them via Live Chat (9am–8pm, Mon–Fri) or by calling 0800 049 0250. They’ll be able to review your accounts and see what the best available offers are to help you stay with iD Mobile on a plan that works for you.

Thanks.

Will certainly look into contacting them soon as tomorrow thank you for your help as alwayswhen needed.👍

Hi ​@Allypieman12, 

Thank for confirming. 

Owethu