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contract ending

  • April 23, 2026
  • 3 replies
  • 8 views

Both my wife & I are coming to the end of our contracts soon. We both enjoyed our time with ID mobile & would like to stay but have seen slightly better deals for us elsewhere. Are you able to offer us an incentive to stay please?

3 replies

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  • iD Mobile Employee
  • April 23, 2026

Hi ​@Allypieman12,

 

Thank you for your message.

 

It’s great to hear you’ve both enjoyed your time with iD Mobile, and we’d absolutely like the opportunity to keep you with us.

We do have access to a range of offers and incentives for customers nearing the end of their contracts, which may include improved tariffs or tailored deals depending on your usage and eligibility. These aren’t always visible online, so it’s best to speak directly with our Sales Team, who can check the most suitable options for both of you.

You can contact them via Live Chat (9am–8pm, Mon–Fri) or by calling 0800 049 0250. They’ll be able to review your accounts and see what the best available offers are to help you stay with iD Mobile on a plan that works for you.

 

Thanks.


  • Author
  • New Contributor
  • April 23, 2026

Will certainly look into contacting them soon as tomorrow thank you for your help as alwayswhen needed.👍


Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • April 23, 2026

Hi ​@Allypieman12

Thank for confirming. 

 

Owethu