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Community Member
November 10, 2025
Question

customer service?

  • November 10, 2025
  • 1 reply
  • 134 views

How do I get a member of the customer services team to deal with the issues I have with my phone?
 

Is it even possible? 

 

    1 reply

    JoeKing
    Silver Contributor
    Silver Contributor
    November 10, 2025

    You need to login to you account via Web browser or IDMobile app and use Live Chat. In the message box type in To speak to someone 

    https://www.idmobile.co.uk/live-chat

     

    Joe 🙂

    Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉