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Community Member
Nov 10, 2025 9:19 PM UTC
Question

customer service?

How do I get a member of the customer services team to deal with the issues I have with my phone?
 

Is it even possible? 

 

    1 reply

    JoeKing
    Silver Contributor
    Silver Contributor
    Nov 10, 2025 9:22 PM UTC

    You need to login to you account via Web browser or IDMobile app and use Live Chat. In the message box type in To speak to someone 

    https://www.idmobile.co.uk/live-chat

     

    Joe 🙂

    Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉