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Does “Leave ID” leave all plans on your account?

  • July 13, 2026
  • 1 reply
  • 8 views

I have 3 plans setup on my account and want to finish one of them. I have selected “Leave ID” but can someone confirm that this only leaves the plan I have selected and not all of them? Thank you

Best answer by Zandile M

Hi ​@MickyBuh7 

 

Thanks for getting in touch.

I understand you’d like to cancel one of the plans on your account and want to make sure the other plans are not affected.

If you select the option to leave iD Mobile for a specific plan, this will only apply to the plan you have selected and will not cancel your other active plans on the account.

To be sure we are checking the correct plan, please send us a private message via our socials (Facebook or Instagram) or via our live chat at https://www.idmobile.co.uk/live-chat

 

Thank you,

 

Zandile m

The iD Mobile Team 

1 reply

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  • iD Mobile Employee
  • Answer
  • July 13, 2026

Hi ​@MickyBuh7 

 

Thanks for getting in touch.

I understand you’d like to cancel one of the plans on your account and want to make sure the other plans are not affected.

If you select the option to leave iD Mobile for a specific plan, this will only apply to the plan you have selected and will not cancel your other active plans on the account.

To be sure we are checking the correct plan, please send us a private message via our socials (Facebook or Instagram) or via our live chat at https://www.idmobile.co.uk/live-chat

 

Thank you,

 

Zandile m

The iD Mobile Team