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Community Member
Jul 13, 2026 12:40 PM UTC
Solved

Does “Leave ID” leave all plans on your account?

I have 3 plans setup on my account and want to finish one of them. I have selected “Leave ID” but can someone confirm that this only leaves the plan I have selected and not all of them? Thank you

    Zandile M
    Zandile MAnswer
    iD Mobile Employee
    Jul 13, 2026 12:43 PM UTC

    Hi ​@MickyBuh7 

     

    Thanks for getting in touch.

    I understand you’d like to cancel one of the plans on your account and want to make sure the other plans are not affected.

    If you select the option to leave iD Mobile for a specific plan, this will only apply to the plan you have selected and will not cancel your other active plans on the account.

    To be sure we are checking the correct plan, please send us a private message via our socials (Facebook or Instagram) or via our live chat at https://www.idmobile.co.uk/live-chat

     

    Thank you,

     

    Zandile m

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    1 reply

    Zandile M
    iD Mobile Employee
    Zandile MAnswer
    iD Mobile Employee
    Jul 13, 2026 12:43 PM UTC

    Hi ​@MickyBuh7 

     

    Thanks for getting in touch.

    I understand you’d like to cancel one of the plans on your account and want to make sure the other plans are not affected.

    If you select the option to leave iD Mobile for a specific plan, this will only apply to the plan you have selected and will not cancel your other active plans on the account.

    To be sure we are checking the correct plan, please send us a private message via our socials (Facebook or Instagram) or via our live chat at https://www.idmobile.co.uk/live-chat

     

    Thank you,

     

    Zandile m

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.