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Active Contributor
Aug 17, 2026 7:43 PM UTC

end date is not clear

Please tell me when my contact ends and how many months in advance I need to contact to cancel the plan. Also how do I provide notice ?

    3 replies

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    Aug 19, 2026 7:47 PM UTC

    Hi ​@Parinda295, 

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu

    New Contributor
    Sep 14, 2026 4:25 PM UTC

    how many payments do i have left?

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    Sep 14, 2026 7:10 PM UTC

    Hi ​@Tristan Hughes,
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks,

    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.