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October 4, 2026
Question

end of contract

  • October 4, 2026
  • 1 reply
  • 8 views

My contract ends 7/11/2026, when do i cancel?

thanks

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    October 5, 2026

    Hi ​@musiliu007,

     

    All of our leaving options provide a 30-day period in one way or another, depending on how you choose to leave.

     

    As your minimum contract ends on 7 November 2026, if you’re planning to keep your number and leave using a PAC code, we’d recommend arranging for your number to transfer by 6 November 2026 so that your iD Mobile account can disconnect on 7 November 2026.

     

    A PAC code itself is valid for 30 days, so you can request it beforehand and then provide it to your new network when you’re ready to complete the transfer.

     

    If you simply want to cancel without transferring your number, you can instead arrange a 30-day disconnection.

     

    You can find more information about leaving iD Mobile here: https://www.idmobile.co.uk/help-and-support/leaving-id

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

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