I can’t take how badly ID mobile show bills and money owed. 
 

my contract started 17/11 and I’m in my last month. Payment (£41) will be taken in a couple of days. HOWEVER:

text for a PAC and I’m told I’ll be billed £66. 

Even worse?? On my account it says I owe £41 for October-November (this month) BUT - payment will be taken on DECEMBER FIRST??? WHAT??? 
 

what I love best is underneath this is the option to look at a bill “breakdown” and their breakdown says “line rental £41”. Great breakdown. Especially considering this contract included the phone purchase. 
 

NO ABILITY TO GO GO SIM ONLY. NO ONE TO TALK TO. TOTAL MISINFORMATION ON WEBSITE, RANDOM AMOUNTS IM BEING TOLD ID HAVE TO PAY TO SWITCH EVEN THOUGH IM OUT OF CONTRACT, WRONG PAYMENT DATE BEING SHOWN FOR DECEMBER FOR A OCTOBER TO NOVEMBER BILLING PERIOD. 
 

AND: I have an email FINALLY offering a sim only deal. Go to log in and what happens? All I’m being offered is a UPGRADE. I don’t want a new phone, and I certainly don’t want the insane price you’re offering it at. 
 

I’ve never had a business hate me so much and want to get rid of me so badly. I feel like I’m being scammed, especially when I’m reduced to a community message board trying to get answers. 
 

seems my time is worthless, so long as they can maximise profits by limiting employee numbers as much as possible.