Error message requesting PAC code

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I have requested a PAC code to transfer my number to another provider now that my contract is ending but have received an error message when I have requested this via text, on the chat and through the app.
Please can someone assist now.

Marquerita T

iD Mobile Employee

Hi @ESummerfield.

Thank you for sharing. I’m sorry you’ve had an error message when requesting your PAC code. Please contact us directly through our Live Chat and the team will be able to request it for you.

You can reach our team via https://www.idmobile.co.uk/live-chat.

Thanks,

Marquerita

The iD Mobile Team

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