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Community Member
Stg1875
Community Member
October 16, 2026
Question

estimated final bill

So my contract ends on 7 Nov 2026. I’ve requested my PAC code on 16 October 2026 and it’s estimated my final bill to be £60.18.

However my 24th bill of £34.26 which is due on the 22nd of October covers to the period ending 7 Nov 2026. Surely paying this bill up to the end of my contractual 24 month period is all I should need to pay? Not the additional £26 which would be charging me again for days I will already have paid for? 

    1 reply

    Hosai W
    iD Mobile Employee
    Hosai W
    iD Mobile Employee
    October 16, 2026

    Hi ​@Stg1875 
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks,
    Hosai

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