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Community Member
Numantbh
Community Member
Jul 22, 2026 2:41 PM UTC

final bill

My contract has ended and I’m now on monthly for Id mobile, why is my final bill double if I were to switch using PAC code? 

    3 replies

    Zandile M
    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    Jul 22, 2026 4:09 PM UTC

    Hi ​@Numantbh 

     

    Thank you for getting in touch with us. 

     

    I am so sorry that your final bill is double please send us a private message via our socials (Facebook or Instagram) so that we can look into this for you. 

     

    Thank you,

     

    Zandile M

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    waf529
    New Contributor
    Aug 31, 2026 3:53 PM UTC

    Same problem I'm having except my final bill is over r 3x what I normally pay !

    Owethu M
    iD Mobile Employee
    Owethu M
    iD Mobile Employee
    Sep 6, 2026 9:22 AM UTC

    Hi ​@waf529, 

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu

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