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New Contributor
waf529
New Contributor
Aug 31, 2026 3:51 PM UTC

final bill.

My contract ends today 31/08/26 and upon requesting.y PAC code I've been estimated a final bill of £176.83 !. My monthly bill is around £50. Why is the final bill so high and when can I leave and transfer my PAC and pay a sensible final bill

    3 replies

    Owethu M
    iD Mobile Employee
    Owethu M
    iD Mobile Employee
    Sep 6, 2026 9:21 AM UTC

    Hi ​@waf529, 

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu

    New Contributor
    dmcke079
    New Contributor
    Oct 22, 2026 12:48 AM UTC

    I am having a similar problem my estimated final bill will be £172.43. My monthly rolling contract is £29. 

    Why is the final bill so High ? please advise Owethu

    Owethu M
    iD Mobile Employee
    Owethu M
    iD Mobile Employee
    Oct 23, 2026 6:43 PM UTC

    Hi ​@dmcke079, 

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu

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