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gettig close to reverting to former carrier, voice calling failing this NEVER happened with other carriers?????

  • February 22, 2026
  • 1 reply
  • 5 views
A
Community Member

Iphone16 + voice calling not working tried for two days with settings getting close to reverting to former carrier

help please

    1 reply

    Lamiya C
    iD Mobile Employee
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    • Lamiya C
    • iD Mobile Employee
    • February 24, 2026

    Hi ​@AlanHy ,

     

    I’m really sorry you’re having this issue, I understand how frustrating it is when voice calls don’t work, especially after trying settings changes for two days. Let’s try a few quick checks for iD Mobile on your Apple iPhone 16:

     Restart your phone
    Turn Airplane Mode on for 30 seconds → then off
    Go to Settings → Mobile Data → Data Roaming → ON
     Set Network Selection → Automatic
    Check for any iOS updates
    Remove and reinsert SIM (if physical SIM)
     

    If calls still don’t work, please send me:
    Your postcode
    Whether you can use data and texts, or if only voice calls are affected

     

    Lamiya

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