Community Member

Question

How do I do this?

Forum|Forum|5 months ago
April 20, 2026
1 reply
10 views

How do I cancel the porting of my number to IDmobile. It’s still with my previous company and I’ve asked them to keep it. I don’t want to go to ID after reading reviews of people losing their numbers. I can’t lose this number as I have someone who depends on it so I don’t want to take the chance.

iD Mobile Employee

Hi @Silver12,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

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