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Community Member
April 20, 2026
Question

How do I do this?

  • April 20, 2026
  • 1 reply
  • 9 views

How do I cancel the porting of my number to IDmobile. It’s still with my previous company and I’ve asked them to keep it. I don’t want to go to ID after reading reviews of people losing their numbers. I can’t lose this number as I have someone who depends on it so I don’t want to take the chance.

    1 reply

    iD Mobile Employee
    April 20, 2026

    Hi ​@Silver12,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.