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Community Member
Jul 5, 2026 6:25 PM UTC
Solved

How do I get my PAK code ? I'm thinking of leaving

I need my PAK code. I'm thinking of leaving 

    Kwanele Z
    Kwanele ZAnswer
    iD Mobile Employee
    Jul 6, 2026 7:00 PM UTC

    Hi ​@JoLou71,

     

    Thank you for your message.

     

    The quickest way to get your iD Mobile PAC code is to text "PAC" followed by your date of birth in DDMMYY format (e.g., PAC 171202) to 65075.

     

    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    4 replies

    Geluk
    Silver Contributor
    Silver Contributor
    Jul 5, 2026 6:40 PM UTC

    Just peruse the APP, or log in via PC/Tablet.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Kwanele Z
    iD Mobile Employee
    Kwanele ZAnswer
    iD Mobile Employee
    Jul 6, 2026 7:00 PM UTC

    Hi ​@JoLou71,

     

    Thank you for your message.

     

    The quickest way to get your iD Mobile PAC code is to text "PAC" followed by your date of birth in DDMMYY format (e.g., PAC 171202) to 65075.

     

    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    Sep 14, 2026 12:15 PM UTC

    Hi, how long does the PAC code last till it expires? And Do I need to request it before my plan cancellation or I can do it after? Thank you

    Marquerita T
    iD Mobile Employee
    iD Mobile Employee
    Sep 15, 2026 5:27 PM UTC

    Hi ​@Dejanira.

     

    Thank you for your post. Kindly note that a PAC code is valid for 30 days from the date it is processed.

     

    Thanks,

    Marquerita

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.