Community Member

how do you recind contract cancellation

Closing contract down as lost phone,(in process 30 days )

can the process be stopped as a replacement sim would be more suitable,as replacement phone has come available .

keeping original number

whats next step to intervene cancellation

iD Mobile Employee

Hi @Herbs,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Gemma M
The iD Mobile Social Media Team

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