I am not receiving data and trying to restore my iphone | iD Mobile Community
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I am not receiving data and trying to restore my iphone

  • October 1, 2025
  • 4 replies
  • 15 views

I am not receiving any data from ID since a new update was added to my phone I am trying to restore my phone but cant Please help otherwise I will have to join a network where i can speak with an actual human!!!!!!!!!!!!

 

4 replies

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • October 1, 2025

Hi ​@caz1,

Welcome to the Community!

Which make and model phone do you have? Can you advise if the SIM works in another handset?

 

Kashif


  • Author
  • New Contributor
  • October 1, 2025

Hi Kashif. It’s an iPhone pro 14. I haven’t tried it in another phone I could do tomorrow? Thank you for trying to help. 


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • October 1, 2025

@caz1

Please can you try resetting your network settings, if that doesn’t work please test the SIM in another handset.

If you don’t see any improvement it may be a SIM issue.

 

Kash


  • Author
  • New Contributor
  • October 1, 2025

Will check tomorrow and let you know. Thank you.