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caz1
New Contributor
October 1, 2025

I am not receiving data and trying to restore my iphone

  • October 1, 2025
  • 4 replies
  • 18 views

I am not receiving any data from ID since a new update was added to my phone I am trying to restore my phone but cant Please help otherwise I will have to join a network where i can speak with an actual human!!!!!!!!!!!!

 

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    4 replies

    Kash M
    iD Mobile Employee
    Kash M
    iD Mobile Employee
    October 1, 2025

    Hi ​@caz1,

    Welcome to the Community!

    Which make and model phone do you have? Can you advise if the SIM works in another handset?

     

    Kashif

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    caz1Author
    New Contributor
    October 1, 2025

    Hi Kashif. It’s an iPhone pro 14. I haven’t tried it in another phone I could do tomorrow? Thank you for trying to help. 

    Kash M
    iD Mobile Employee
    Kash M
    iD Mobile Employee
    October 1, 2025

    ​@caz1

    Please can you try resetting your network settings, if that doesn’t work please test the SIM in another handset.

    If you don’t see any improvement it may be a SIM issue.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    caz1Author
    New Contributor
    October 1, 2025

    Will check tomorrow and let you know. Thank you. 
     

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