i need a pac code but i dont have my old sim card

Forum|Forum|4 months ago
May 2, 2026
1 reply
23 views

I have thrown my old sim card

and when I request my pac code it is sending the code to my old number

how can I get a pac code given to me

Gemma M

iD Mobile Employee

Hi @Plant20,

The best option would be to request a replacement SIM.

As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.

Once connected, simply explain your request and an advisor will assist you further.

Thank you for your understanding.

Regards,

Gemma M

The iD Mobile Social Media Team

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