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i need a pac code but i dont have my old sim card

  • May 2, 2026
  • 1 reply
  • 9 views
P
Community Member

I have thrown my old sim card

and when I request my pac code it is sending the code to my old number

how can I get a pac code given to me

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • May 2, 2026

     Hi ​@Plant20,

     

    The best option would be to request a replacement SIM.

     

    As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat. 
      
    Once connected, simply explain your request and an advisor will assist you further.
     
    Thank you for your understanding.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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