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New Contributor
Dec 14, 2025 7:28 AM UTC
Solved

i need simeone to speak to otherwise i will cancell this contract.

I dont do online chat. I am fustrated already. 4hrs anf getting no where 

    WelshPaul
    WelshPaulAnswer
    Platinum 
Contributor
    Dec 14, 2025 3:37 PM UTC

    I dont do online chat.

    Then don’t sign up with a telecommunications company that only offers support via live chat.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    9 replies

    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    Dec 14, 2025 9:18 AM UTC

    Hi ​@Dayesto2003 ,

     

    I’m really sorry to hear how frustrated you’re feeling,  spending hours trying to get help and not getting anywhere is completely understandable. I want to make sure this gets resolved for you.

    To assist you directly,, you will be getting a DM on this platform, where I will text you and have what you need arranged for you. 

     

    Lamiya

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    WelshPaul
    Platinum 
Contributor
    WelshPaulAnswer
    Platinum 
Contributor
    Dec 14, 2025 3:37 PM UTC

    I dont do online chat.

    Then don’t sign up with a telecommunications company that only offers support via live chat.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    Apr 11, 2026 10:46 AM UTC

    Hi no one here to answer the bad service I sowed in my life 

    iD Mobile Employee
    Apr 13, 2026 2:04 PM UTC

    Hi ​@Hazzo 

     

    Could you please advise what happened and what issues you experienced with the service?

     

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Margaret3110
    New Contributor
    New Contributor
    Jul 6, 2026 12:49 PM UTC

    I have been sent an attachment of earning to my employer and have not been notified about an outstanding bill

    Margaret3110
    New Contributor
    New Contributor
    Jul 6, 2026 12:49 PM UTC

    ID say I owe £109 from the year 2019 why have I not been informed?

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Jul 7, 2026 12:46 PM UTC

    Hi ​@Margaret3110,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    Aug 18, 2026 12:01 PM UTC

    I need to take with costumer sevice

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    Aug 19, 2026 8:42 PM UTC

    Hi ​@j ahmed, 

     

    Please note you can speak to an agent via Live Chat or by sending direct message via Facebook or Instagram on our official pages. 

     

    Owethu