I would like to upgrade my phone however the offers you have do not suit but if I were to leave and rejoin I have found a contract that would be suitable with the phone that I would like | iD Mobile Community
Skip to main content

I would like to upgrade my phone however the offers you have do not suit but if I were to leave and rejoin I have found a contract that would be suitable with the phone that I would like

  • July 27, 2025
  • 2 replies
  • 66 views

Samantha86
New Contributor

Good afternoon, I would really like to upgrade my phone however the phone I would like you have on your plans if I were a new customer but not as an existing customer. Is there anything you can do to supply the phone I like on the contract that would be suitable for me or would I need to leave and rejoin ID mobile to get the deal that I want. 

2 replies

Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • July 28, 2025

Hi ​@Samantha86,

Welcome to the Community!

I would advise giving our Sales Team a call on 0207 1391 397, they’ll check if they can offer anything different.

 

Kash


  • Active Contributor
  • November 12, 2025

Did you leave and rejoin as they couldn't match it?