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Samantha86
New Contributor
Samantha86
New Contributor
July 27, 2025

I would like to upgrade my phone however the offers you have do not suit but if I were to leave and rejoin I have found a contract that would be suitable with the phone that I would like

  • July 27, 2025
  • 2 replies
  • 92 views

Good afternoon, I would really like to upgrade my phone however the phone I would like you have on your plans if I were a new customer but not as an existing customer. Is there anything you can do to supply the phone I like on the contract that would be suitable for me or would I need to leave and rejoin ID mobile to get the deal that I want. 

    2 replies

    Kash M
    iD Mobile Employee
    Kash M
    iD Mobile Employee
    July 28, 2025

    Hi ​@Samantha86,

    Welcome to the Community!

    I would advise giving our Sales Team a call on 0207 1391 397, they’ll check if they can offer anything different.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Active Contributor
    SquirrelDon
    Active Contributor
    November 12, 2025

    Did you leave and rejoin as they couldn't match it? 

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