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I have been told numerous times by numerous friends and relatives that when trying to call my iD mobile number, they are told that you are unable to connect them. I have no trouble receiving their calls on my TalkTalk land line or calling them back from my iD mobile phone. This is becoming a nuisance and I am very concerned that my recent porting over to iD Mobile sim only has been a BIG MISTAKE. Can someone at iD mobile or THREE please sort it out before I decide to leave iD Mobile.

Hey there @littlelinda, we’re sorry to hear that.

 

When did this issue begin please?

 

What phone do you have?

 

When you go into phone settings, is your correct phone number showing?

 

Can you make calls, and do texts and data work okay?

 

Thanks,

Tyler

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